Managed Services (MSP)

Get away from Reactive Support, embrace Proactivity

Caring is the need and the trend in Services. Operations demand human resources maintenance, in addition to support, which works reactively. N&DC has a portfolio of value-added services that makes us responsible for Operation, Support and Engineering, through market’s best practices in IT management, in addition to a highly awarded CX team.
OUR SOLUTIONS

Count on a team engaged in your business’ success!

With Cisco Success Tracks, your company can reduce up to 65% of security breach risks and 75% of infrastructure downtime.

Managed Services

We work proactively, monitoring environments and implementing improvements, reducing occurrences, outsourcing the management of solutions and resources to focus on business success, reducing costs and seeking higher ROI.

Excellence

We’ve delivered hundreds of projects, from consultative assessments to implementations across all product lines, ensuring contracted SLAs with cutting-edge engineering and PMO best practices.

Support

Our innovative and financially competitive model allows you to contract a ticketing franchise, with access to the best technological resources, 8x5 or 24x7, offering more value than traditional hour banks.

Wireless Site Survey

The stability and performance of a wireless network depends on a quality assessment of signal, interference, usage, positioning, and configurations. We use the best tools and antennas to ensure the best available performance.

Base Management

Reduce security breaches up to 65% and average infrastructure downtime up to 75% on average the infrastructure downtime. Receive periodic reports of equipment status, versions, security alerts and critical version failures.

Traditional Outsourcing

Technical resources provision for dedicated performance based on the technologies being used in your environment, as well as the defined SLA, with activity management conducted by the client itself.

HOW DOES IT WORK?

Foque no seu negócio, deixe o resto com a N&DC

N&DC has professionals with extensive experience in environment analysis, implementation, and solution support for stable, scalable, and secure infrastructure and communication, enabling customer success.

01

Control

Maintain traceability through accurate reports of your installed Cisco base. Ensure a comprehensive view of the Cisco contract lifecycle and status, through alerts and reports of your solutions and licenses.

02

Analysis

Promote technical assessments, identifying configurations that are not in accordance with best practices or the characteristics of your environment. Identify risks or opportunities for improvement in the architecture or capacity of solutions.

03

Update

Gain access to our engineering team to design projects for plant upgrades and configurations, following best practices that consider not only stability and robustness but also service security.

04

Manage

Allow N&DC to take care of your solutions through one or all of our managed services, or through our reactive support services and local resources, ensuring the continuity of the acquired quality.

Mitigate risks with the help of specialists

Shall we schedule a meeting and discuss customized options for your company?